faq
Straight answers.
getting started
What is Norm?+
A telehealth platform connecting patients with licensed clinicians for medically supervised weight-loss care.
Do I pay anything today?+
No. Your evaluation is free. Payment is only collected after a clinician approves your case.
How long does the intake take?+
About 5 minutes. Basic health history, medications, and goals — all online.
pricing
What does it cost?+
Semaglutide vials are $500, Tirzepatide vials are $800. Includes evaluation, medication, and free shipping.
Are there subscriptions?+
No. One-time payment per vial. No recurring charges.
What if I'm not approved?+
You are not charged. Your evaluation is completely free.
care
Who reviews my intake?+
A licensed healthcare provider — physician, NP, or PA — authorized to practice telehealth in your state.
What medications are available?+
Semaglutide (GLP-1) and Tirzepatide (GLP-1 + GIP).
Does Norm ship medications?+
No. Medications are dispensed and shipped by a licensed partner pharmacy.
support
How do I contact support?+
Email support@normwellness.com. We respond within 1–2 business days.
Still have questions?